Privacy Policy & Cookie Policy at Compleo Health Ltd.
Privacy Policy
Last updated: November 2023
Your privacy is important to us. When you provide information to us via our website, we protect it according to this policy. In this Privacy Policy, you can read about how we handle your data, how long we store your data, etc.
To provide clear and transparent information about how we process your personal data, we have divided our Privacy Policy into different sections.
- Contact details
- The data we collect
- The need for your personal data
- Protection of your personal data
- With whom we share your personal data
- Your rights regarding your personal data
- How long we keep your personal data
- Updates to our Privacy Policy
Contact details
Compleo Health is a healthcare service provider, specialized in recruitment of healthcare professionals, interim staffing solutions and managed equipment services. The company consists of three separate entities:
Compleo Health Group: Administration and operations.
Compleo Health Nordics: Recruitment and selection of healthcare professionals in Scandinavia.
Compleo Health Limited: Customer relations, site management and business development in the UK, including clinical governance, operations, and fleet management.
In the context of this Privacy Policy, Compleo refers to all companies under the Compleo-umbrella, including Group, Nordics and Limited.
Below is the contact detail for both Compleo Health Nordics located in Denmark and Compleo Health Limited located in the UK.
Compleo Health Nordics ApS
Tagholm 21
9400 Nørresundby
Denmark
VAT: DK43474669
Compleo Health UK Ltd.
2Aiii at Beehive Mill
Jersey Street
Manchester, M4 6JG
United Kingdom
Company Reference number: ZB251817
If you have any questions, please do not hesitate to contact us at info@compleohealth.com where we will answer all your questions regarding the handling of your personal data.
The data we collect
When you visit Compleo’s pages, we collect personal identifiable information about you, such as name, email address, location data, IP address, etc. If you submit enquiries to us via our website, you will be asked to provide certain personal data, which we use to contact you and deliver the solutions you have requested. This personal data is used to identify you and will only be used for the specific purpose for which it was collected. It will typically be collected when you request to receive newsletters, marketing, and promotional material from us and when you interact with us online. Thus, we may (depending on the type of contact you request) collect your personal data.
The need for your personal data
We need your personal data for several reasons, which we have listed below:
- To provide news and information services including email briefings and newsletters.
- Where you have consented and expressed a preference to receive such marketing communications.
- Compliance with legal, regulatory, and corporate governance obligations.
- Gathering information as part of inspections by regulatory bodies, or requests operational reasons, such as recording services, training, and quality control.
Protection of your personal data
Your personal data is not only protected by our quality, commitment, and ambitious standards. It is also protected by law. Compleo is compliant with: EU: General Data Protection (GDPR) and UK: The Data Protection Act 2018.
We employ a series of physical, technical, and administrative security safeguards to reduce the risks of loss, misuse, unauthorized access, disclosure, or alteration of data.
Your personal data is securely stored. This provides appropriate organizational.
With whom we share your personal data
We may disclose personal information collected through this website to affiliated third party service providers, such as IT support services, customer service providers, and other service providers that support us and facilitate the services we provide to you. These companies are authorized to use your personal data only as necessary to provide these services to us.
Your rights regarding your personal data
Depending on our reason for processing your personal data and applicable laws, you have certain rights regarding your personal data. We want to make you aware of these privacy rights.
- Right of access
You have the right to request copies of your personal data.
- Right to rectification
You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to provide information you believe is incomplete.
- Right to erasure
You have the right to be forgotten, which means that your personal data will be erased. This, however, only applies in certain circumstances and there might be cases where we are legally obliged to keep your personal data for a while, and therefore may not be able to delete it right away.
- Right to restrict processing
Under certain circumstances, you can request we restrict the way we use your personal data. This serves as an alternative to a request for us to delete the data as mentioned above.
- Right to withdraw consent
Your personal data is stored until you withdraw your consent by contacting us to delete all your personal data unless we are required by law to keep your data for longer.
- Right to data portability
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to object
You have the right to object to the processing of your personal data in certain circumstances.
- How you may exercise your rights
You can exercise any of the foregoing rights by contacting us at info@compleohealth.com. We may ask you for additional information to verify your identity and reserve the right to limit or deny your request if you fail to provide sufficient information to verify your identity.
As mentioned above, there may occur situations where we are entitled to deny or restrict your privacy rights due to legal circumstances. Please also note that if you make unfounded, repetitive, or excessive requests (as determined in our reasonable discretion) to access your personal data, you may be charged a fee subject to a maximum set by applicable law.
How long we keep your personal data
We retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law or to otherwise fulfill a legal obligation. We periodically review the data we hold, and erase or anonymize it when we no longer need it.
Updates to our Privacy Policy
We are committed to complying with fundamental principles of privacy and data protection. We therefore regularly review this Privacy Policy to keep it up to date and in accordance with applicable principles and legislation. The Privacy Policy is subject to change without notice. We therefore encourage you to stay informed and read our Privacy Policy when you visit Compleo’s website to be informed about our information practices and how we protect your privacy.
Cookie Policy
Last updated: November 2023
What are Cookies?
A cookie is a small data file stored on your computer, tablet, or phone to improve your website experience. Note that a cookie is not a program that can contain harmful programs or viruses.
Why and how do we use Cookies?
Cookies are necessary for the website to function. They help us get an overview of your visit on the website so that we can continuously optimise and adapt the website to your needs and interests. For example, we use cookies to target our adverts to you on other websites and as part of our services to display content that is as relevant as possible to you.
How long are Cookies stored?
The amount of time, where cookies are stored on your device may vary. The time at which they are scheduled to expire is calculated based on the last date you visited the website. When cookies expire, they are automatically deleted.
How to reject or delete Cookies
You can always reject cookies on your computer, tablet, or phone by changing your browser settings. Where you can find these settings depends on the type of browser you use. If you change the settings, be aware that there will be some features and services that you will not be able to use because they depend on the website remembering the choices you have made.
The Cookies we set
- Cookies related to forms
When you submit data via a form such as those found on contact pages or comment forms, cookies can be set to remember your user information for future correspondence.
- Cookies for site preferences
To provide you with a pleasant experience here at Compleohealth.com, we allow you to set your preferences for how the site runs when you use it. To remember your preferences, we need to set cookies so that this information can be found when you interact with a page that is influenced by your preferences.
Third party cookies
In some cases, we use cookies provided by trusted third parties. The following describes which third-party cookies you may encounter on this website.
We use Google Analytics, which is one of the most widely used and trusted analytics solutions on the web that helps us understand how you use our website and how we can improve your experience. These cookies can track things like how long you spend on the website and the pages you visit so we can continue to produce engaging content.
If you need to know more about Google Analytics cookies, we refer you to the official Google Analytics page.
Additional information
Hopefully, this has clarified things for you in relation to cookies. But if you need more information, please do not hesitate to contact us at info@compleohealth.com.
