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Privacy Policy & Cookie Policy at Compleo Health Ltd.

 

Privacy Policy

Last updated: October 2024

Your privacy is important to us. When you provide information to us via our website, we protect it according to this policy. In this Privacy Policy, you can read about how we handle your data, how long we store your data, and your rights regarding your personal information.

To provide clear and transparent information about how we process your personal data, we have divided our Privacy Policy into different sections.

  1. Contact details
  2. The data we collect
  3. The need for your personal data
  4. Protection of your personal data
  5. With whom we share your personal data
  6. Your rights regarding your personal data
  7. How long we keep your personal data
  8. Updates to our Privacy Policy

Contact details

Compleo Health (Compleo) is a healthcare service provider specialized in the recruitment of healthcare professionals, interim staffing solutions, and managed equipment services.

Below are the contact details for Compleo Health:

Compleo Health UK Ltd.
2Aiii at Beehive Mill
Jersey Street
Manchester, M4 6JG
United Kingdom

Company Reference number: ZB251817

If you have any questions, please do not hesitate to contact us at info@compleohealth.com, and we will respond to your inquiries regarding the handling of your personal data.

The data we collect

When you visit Compleo’s website, we may collect personally identifiable information about you, such as your name, email address, location data, and IP address. If you submit inquiries to us via our website, you will be asked to provide certain personal data, which we will use to contact you and deliver the solutions you have requested. This personal data is used to identify you and will only be utilized for the specific purpose for which it was collected. We may collect your personal data when you request newsletters, marketing, or promotional material from us, or when you interact with us online.

Important Note for Young Users

For users aged 13-18, we encourage you to seek permission from a parent or guardian before providing any personal information. We recommend discussing this Privacy Policy with them to ensure that you understand how your data will be used.

  • Parental Guidance: We encourage young users (under 18) to discuss this policy with their parents or guardians to better understand how their data will be used.

The need for your personal data

We need your personal data for several reasons, including:

  • To provide news and information services, including email briefings and newsletters.
  • Where you have consented and expressed a preference to receive such marketing communications.
  • Compliance with legal, regulatory, and corporate governance obligations.
  • Gathering information as part of inspections by regulatory bodies or for operational purposes, such as recording services, training, and quality control.

Protection of your personal data

Your personal data is not only protected by our commitment to quality and high standards but also by law. Compleo complies with the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

We employ a series of physical, technical, and administrative security safeguards to reduce the risks of loss, misuse, unauthorized access, disclosure, or alteration of data. Your personal data is securely stored, ensuring appropriate organizational measures are in place.

With whom we share your personal data

We may disclose personal information collected through this website to affiliated third-party service providers, such as IT support services, customer service providers, and other service providers that support us in delivering the services we provide to you. These companies are authorized to use your personal data only as necessary to provide these services to us.

Your rights regarding your personal data

Depending on the reasons for processing your personal data and applicable laws, you have certain rights regarding your personal data. We want to make you aware of these rights:

  • Right of Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request additional information you believe is incomplete.
  • Right to Erasure: You have the right to be forgotten, meaning your personal data will be erased. However, this only applies in certain circumstances, and there may be cases where we are legally obligated to keep your personal data for a while, so we may not be able to delete it immediately.
  • Right to Restrict Processing: Under certain circumstances, you can request we restrict how we use your personal data. This serves as an alternative to a request for us to delete the data as mentioned above.
  • Right to Withdraw Consent: Your personal data is stored until you withdraw your consent by contacting us to delete all your personal data unless we are required by law to keep your data for longer.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization or directly to you, under certain conditions.
  • Right to Object: You have the right to object to the processing of your personal data in certain circumstances.

How You May Exercise Your Rights

You can exercise any of the above rights by contacting us at info@compleohealth.com. We may ask you for additional information to verify your identity and reserve the right to limit or deny your request if you do not provide sufficient information to verify your identity.

Please note that there may be situations where we are entitled to deny or restrict your privacy rights due to legal circumstances. Additionally, if you make unfounded, repetitive, or excessive requests (as determined in our reasonable discretion) to access your personal data, you may be charged a fee subject to a maximum set by applicable law.

How long we keep your personal data

We retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law or to fulfil a legal obligation. We periodically review the data we hold and erase or anonymize it when we no longer need it.

Updates to our Privacy Policy

We are committed to complying with fundamental principles of privacy and data protection. We regularly review this Privacy Policy to keep it up to date and in accordance with applicable principles and legislation. The Privacy Policy is subject to change without notice. We encourage you to stay informed and read our Privacy Policy when you visit Compleo’s website to be informed about our information practices and how we protect your privacy.

 

Cookie Policy

Last updated: November 2023

What are Cookies?

A cookie is a small data file stored on your computer, tablet, or phone to improve your website experience. Note that a cookie is not a program that can contain harmful programs or viruses.

Why and how do we use Cookies?

Cookies are necessary for the website to function. They help us get an overview of your visit on the website so that we can continuously optimise and adapt the website to your needs and interests. For example, we use cookies to target our adverts to you on other websites and as part of our services to display content that is as relevant as possible to you.

How long are Cookies stored?

The amount of time, where cookies are stored on your device may vary. The time at which they are scheduled to expire is calculated based on the last date you visited the website. When cookies expire, they are automatically deleted.

How to reject or delete Cookies

You can always reject cookies on your computer, tablet, or phone by changing your browser settings. Where you can find these settings depends on the type of browser you use. If you change the settings, be aware that there will be some features and services that you will not be able to use because they depend on the website remembering the choices you have made.

The Cookies we set

  • Cookies related to forms

When you submit data via a form such as those found on contact pages or comment forms, cookies can be set to remember your user information for future correspondence.

  • Cookies for site preferences

To provide you with a pleasant experience here at Compleohealth.com, we allow you to set your preferences for how the site runs when you use it. To remember your preferences, we need to set cookies so that this information can be found when you interact with a page that is influenced by your preferences.

Third party cookies

In some cases, we use cookies provided by trusted third parties. The following describes which third-party cookies you may encounter on this website.

We use Google Analytics, which is one of the most widely used and trusted analytics solutions on the web that helps us understand how you use our website and how we can improve your experience. These cookies can track things like how long you spend on the website and the pages you visit so we can continue to produce engaging content.

If you need to know more about Google Analytics cookies, we refer you to the official Google Analytics page.

Additional information

Hopefully, this has clarified things for you in relation to cookies. But if you need more information, please do not hesitate to contact us at info@compleohealth.com.